In addition, many subscribers say links to subscribe to the $2.99 Peacock don’t work and that customer service representatives don’t know how to sign people up. On phone for 3 hours, xfinity cannot figure out how to link to my account,” tweeted obvious issue is that the Xfinity Rewards page does not include a Peacock redemption link, or even mention that Peacock is part of the Rewards program. I have gigabit internet and platinum customer which means get 2 years of peacock premium. Help,” wrote that Peacock and Comcast/Xfinity are all owned by the same corporation, this process did not have to be the mess it is,” added “Please do NOT tell people to call Xfinity Customer Support! They are backed up and are not helpful at all–they can’t be helpful because the system is not working to get people transitioned.” “As a Xfinity Diamond Rewards member, how do I redeem my reward to continue to receive Peacock for free? I received an email stating that starting today June 26th, I’d be able to redeem my diamond reward for free Peacock … but unfortunately the reward is nowhere to be found. Although it’s no longer included free as part of my cable as of today, it’s supposed to be available today as a reward. Other subscribers could sign up to continue watching Peacock at a discounted rate of $2.99 a month for 12 months, Comcast said.īut as the old saying goes, the best laid plans of mice and men often go awry.Ĭountless Xfinity subscribers took to social media yesterday to complain that they couldn’t redeem Peacock through Rewards or subscribe at the discounted rate. (The streaming service had been free on Xfinity since it launched in July 2020.)Īnd in the weeks leading up to the cutoff, Comcast informed subscribers that they would continue getting Peacock for free if they were 1 GIG Internet plan customers or Diamond or Platinum members of the cable operator’s Rewards program. The cable operator on Monday did end its free subscription perk to Peacock’s $4.99 monthly Premium plan as part of its Xfinity video and Internet packages. Mary, Comcast’s attempt yesterday (June 26) to eliminate free Peacock for all subscribers was an unmitigated disaster. They cut us off yesterday but then they made it impossible to subscribe at the discount rate! What is happening with this?!! - Mary, Bowie, Maryland. The TV Answer Man – Answer Man, I tried to continue my Peacock subscription with Xfinity but it wouldn’t let me.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |